ABOUT 1500 homes in the Cannonvale and Woodwark area were without power for several hours on Tuesday night – and some businesses in the area are still operating with generators.
Ergon Energy is still investigating the cause of the underground cable fault.
The incident occurred at about 5pm on Tuesday and most of the affected customers were back on line by 9pm that evening.
Generators are being used to maintain supply to the remaining 103 customers, who are mainly in the commercial area near William Murray Drive.
Acting area operations manager Steve Budde said Ergon would continue to work with affected businesses to ensure continued power supply until the cable fault was rectified and customers were returned to normal mains supply.
“We have specialist staff working on the cable to identify and isolate the fault,” he said.
“However repairs are expected to take some time.
“Locating and rectifying problems in underground cables is not a quick exercise.
“That is why we have taken steps to minimise the impact on remaining customers by installing generation supply on the local distribution system while repairs are being completed.”
The fault was located in a 300 metre underground cable near William Murray Drive.
“We understand the impact outages such as this have on the business and residential community,” Mr Budde said.
“We thank affected customers for their patience and understanding.”
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