Maggots found in wound of nursing home resident
AN elderly resident in an increasingly substandard aged care facility in New South Wales has been hospitalised after maggots were found in his head.
The disturbing discovery comes months after Bupa's Eden facility was sanctioned by the government because residents were at "immediate and severe risk".
Federal Aged Care Minister Ken Wyatt said it was "totally unacceptable and concerning" the south coast facility had a resident with maggots in a wound so quickly after it was inspected by the newly beefed-up regulator the Aged Care Safety and Quality Commission.
"In this day and age, with all of the attention given to care being centred on individuals, we shouldn't see this occurring," Mr Wyatt told reporters in Sydney on Tuesday.
"I'm disappointed they've allowed this to happen."
Bupa's chief operating officer Carolyn Cooper today apologised to the resident and his family.
"I have personally spoken to the family today and understand their disappointment," she told AAP in a statement.
Results from government inspections show a decline in standards at the Eden facility over the past few years.
In 2013, the facility, which was then known as Eden Community Care, met all 44 of the accreditation standards.
Those standards remained intact in 2016 after Bupa began running the home.
But in August 2018 inspectors found five were no longer being met. Conditions continued to deteriorate and, by November, the government refused to sign off on 22 of the necessary standards.
The next month the commission reported "critical deficiencies at the service contributing to serious and detrimental failings" including in human resources, clinical care, medication management and health and personal care.
The facility was sanctioned, with its Commonwealth funding stripped back. Bupa was ordered to recruit and train new staff to address the shortcomings.
The latest incident means investigators will again return to the facility, Mr Wyatt said.
The man has since returned to the facility and Ms Cooper said immediate action had been taken to improve wound management and provide further training to staff.
But the government will continue to lobby the company on a "raft of matters" that make it clear the government is concerned, the minister said.
"Australia expects aged care providers to shape up and provide the level of care that is needed."